Please Note: Because we use UPS or FedEx as our preferred shipper, we do not ship to PO Boxes.
Artique and our artisans take great care in packaging your order to ensure safe transport to your home. Although these items are packaged properly, in some instances transit-related damage may occur. Please inspect your order carefully when it arrives. Take the time to note any damage to your item if visible and to the packing materials on the delivery receipt. Do not sign the shipping documents without recording details of transit damage.
Upon inspection, if you find that your merchandise is damaged, you may choose to refuse the delivery. Damages must be reported to Artique at the time of delivery please email us at email@example.com to do so. Artique is not responsible and will be unable to assist you in repair or replacement of damaged merchandise if it is not thoroughly inspected and documented as described above.
Shipping to Alaska or Hawaii All shipping rates shown on Artique Online are based on ground shipping with in the continental US. At this time we are unable to process orders online that require shipping to Alaska or Hawaii. If you are interested in having your order shipped to Alaska or Hawaii, please email us at firstname.lastname@example.org.
International Orders At this time, Artique cannot ship items outside the United States. We do, however, encourage customers who live outside the US (including AFO/FPO addresses, Puerto Rico, and Canada) to consult with a freight forwarding company. Artique is happy to ship items to freight forwarding companies within the US that will then ship items to international destinations.